Privacy Policy
At High Peak, accessible from this website, one of our main priorities is the privacy of our guests and visitors. This Privacy Policy describes the types of information collected and how we use it.
If you have additional questions, contact us by email at wren@thehighpeak.com.
This privacy policy applies to our online activities and is valid for visitors to this website with regard to information shared or collected here. It does not apply to information collected offline or via channels other than this website.
Consent
By using our website, you consent to this Privacy Policy. Google Analytics is optional and loads only if you accept the banner.
Information We Collect
The personal information you are asked to provide, and the reasons we ask for it, will be made clear at the point we ask. When making a cabin booking or contacting us directly, we may receive your name, email address, phone number, booking dates, guest count, special requests, payment information processed by Hostaway, the contents of messages and attachments you send, and any other information you choose to provide.
How We Use Your Information
- Process and manage cabin bookings and reservations
- Communicate about your stay, including pre-arrival information
- Ensure property safety and security
- Provide guest service and support
- Send important updates about your reservation
- Improve this website and the guest experience
- Comply with legal obligations
- Process payments and prevent fraud
- Send promotional communications (with your consent)
Log Files
High Peak follows a standard procedure of using log files. These files log visitors when they visit websites. Information collected may include IP addresses, browser type, Internet Service Provider, date and time stamp, referring and exit pages, and click counts. This is not linked to personally identifiable information. We use it to analyze trends, administer the site, and understand how the site is used.
Cookies and Analytics
This website uses cookies and Google Analytics (measurement ID G-4TQSTLV5B8) only after you accept the analytics banner. Analytics is not loaded on local development. You can decline and browse without measurement cookies. Hostaway booking widgets may still set cookies required to complete checkout.
CCPA Privacy Policy (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data collected.
- Request that a business delete personal data it has collected.
- Request that a business that sells a consumer's personal data not sell that data. High Peak does not sell personal data.
If you make a request, we have one month to respond. Contact wren@thehighpeak.com.
GDPR Data Protection Rights
Every user is entitled to the following:
- The right to access copies of your personal data.
- The right to rectification of inaccurate or incomplete data.
- The right to erasure, under certain conditions.
- The right to restrict processing, under certain conditions.
- The right to object to processing, under certain conditions.
- The right to data portability, under certain conditions.
If you make a request, we have one month to respond. Contact wren@thehighpeak.com.
Children's Information
High Peak does not knowingly collect Personal Identifiable Information from children under the age of 13. If you think your child provided this kind of information on our website, contact us immediately at wren@thehighpeak.com and we will promptly remove it from our records.
Contact
For privacy-related questions, email wren@thehighpeak.com or visit the contact page.